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What is Causing Setup Error and How to Solve It

Written by Mohi
Updated over 2 months ago

There are two primary setup errors you may encounter when using BulkSignature. Use the table below to identify your issue and find the corresponding solution.

Resolving "Regular Email" Setup Errors

This error typically occurs when the BulkSignature app has not been enabled for the specific organizational units (OUs) or groups you are trying to manage.

Step-by-Step Instructions

  1. Sign in to admin.google.com.

  2. Navigate to Apps > Google Workspace Marketplace apps > Apps list > BulkSignature.


3. Select the User Access tab.


4. Click View organizational units and groups.

5. On the left panel, select your target OU and set the Service Status to ON.

6. Click Override or Save.
7. Return to the BulkSignature app and re-assign the signature under Signature Management.

  1. Open Gmail.

  2. In the top right, click Settings (gear icon) > See all settings.

  3. Navigate to the Accounts and Import (or Accounts) tab.

  4. In the Send mail as section, click Add another email address.

  5. Enter your name and the alias address you wish to use.

  6. Click Next Step and then Send verification.

  7. Verification: Sign in to the account/alias you just added, open the confirmation email from Gmail, and click the verification link.

  8. Once verified, return to the BulkSignature app to re-sync your signatures.

Note: For some school or work accounts, you may be prompted for SMTP server details (e.g., smtp.gmail.com). Enter your standard login credentials if requested.

For more details on managing aliases, visit the official Google Gmail Help Center.


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