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Understanding Email Aliases and Domain Aliases

An email alias is an alternate address that delivers messages to a user's primary mailbox, allowing one person to receive and send email from multiple addresses without a separate account or license.

BulkSignature supports two types of aliases:

  • Alternate emails (user aliases): Additional addresses assigned to an individual user, such as [email protected] or [email protected] routing to [email protected].

  • Domain aliases: An additional domain added to your Google Workspace account that mirrors your primary domain. Every user automatically receives a matching address at the alias domain. For example, if yourcompany.co is added as a domain alias of yourcompany.com, mail sent to [email protected] arrives in [email protected]'s inbox.

Domain aliases differ from secondary domains, which are independent domains where users have their own separate accounts. For setup steps in the Google Admin Console, see Add a user alias domain or secondary domain.

Note: Signature installation depends on send-from capability. If a user is able to send email from an alias, BulkSignature can install a signature on that alias. Users must configure the alias as a "Send as" address in Gmail first — see Google's guide on sending email from a different address or alias.

Group-based aliases: Support for group-based aliases (such as shared Google Group addresses used as "Send as") is coming soon.

How to Enable Email Aliases in BulkSignature

  1. Go to Settings > General Settings.

  2. Locate the Email Alias section.

  3. Click the toggle to turn the feature on.

  4. Navigate to the Company Data tab.

  5. Click the Import Now button to sync your data.


How to View and Manage Alias Users

Once you enable the feature and sync your data, your email aliases populate in the same list as your regular Google Workspace users.

In BulkSignature, alias accounts are regarded as separate users for billing and licensing purposes. If you successfully install an email signature on an alias account, that account is licensed. You can define alias-specific display names, job titles, custom fields, and signature templates. To help differentiate them from primary accounts, aliases are clearly tagged as Alias next to their usernames.


Using "Send as" Addresses

A "Send as" address is what allows a user to send mail from an alias while keeping a single mailbox. Because BulkSignature relies on send-from capability to deliver signatures, only aliases configured as "Send as" addresses in Gmail can have a signature installed.

Once you enable Email Aliases in BulkSignature and sync your data, eligible alternate emails and domain aliases populate in your user list alongside primary accounts. You can assign each alias its own signature template, display name, job title, and custom fields. Aliases are tagged as Alias next to the username to distinguish them from primary accounts, and each licensed alias counts as a separate user for billing purposes.

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